The First step to
Market Your Biz
and improve your client experience
Customer Journey Mapping is just a fancy term for laying out the experience, or journey, your customers go through from the moment their need for your services forms to what happens after they hire you and everything in between.
Mapping out this journey is one of the best ways to identify what actions your business can take to better find, connect with, and serve your ideal client. The better you are at this, the better you'll be at marketing and the better you'll be at delivering an amazing client experience. All of this will inevitably bring you more business and allow you to have a bigger impact, and at the end of the day, that's what we're really trying to solve for, right?!
This Customer Journey Mapping article explains how to use this template.
You need this if you
Want a better marketing strategy or plan
Want to improve your client experience
Want to improve your business processes
Want to get more clients you love to work with
Want to make marketing and sales less painful